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BEGIN:VEVENT
DTSTART:20161208T130000Z
DTEND:20161208T144500Z
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SUMMARY:Growing Your Busine$$ Through Excellent Customer Service - Part 5
DESCRIPTION:A NEW OPPORTUNITY FOR BUSINESSES   \n\n			 \n\n			 \n\n			For years\, the Chamber has received feedback consistently indicating a need from our Members and businesses for a comprehensive\, well-developed customer service program.\n\n			\n\n			INTRODUCING:\n\n			\n\n			\n\n			GROWING YOUR BUSINE$$ THROUGH\n\n			EXCELLENT CUSTOMER SERVICE\n\n			\n\n			Your employees can be your greatest resource ... OR ...\n\n			your greatest liability.\n\n			\n				Are you maximizing your customer care employees? \n\n				 \n				What are your expectations of your frontline staff?  \n\n				   \n				Do you depend on them to build strong relationships\, create loyal customers\, upsell and cross sell?    \n\n				             \n				They can be the key to the success of your business\, but are you preparing them to do these critical tasks?    \n			\n			The UPS Store of Corning and Horseheads has partnered with The Corning Area Chamber of Commerce to provide an opportunity for a unique and proven five-week customer service training course for our Members\, taught by a certified national trainer from a national training company.\n\n			\n\n			Sandler Training charges $1\,000/person for this extensive program\, but because of this UPS partnership\, we are pleased to be able to share this program and announce a special reduced rate of $249/person for the five sessions of training.\n\n			 \n			\n		\n	\n\n \n\nClasses will be held from 8:00 am   9:45 am on the following dates:\n\nThursday\, November 3rd\n\nThursday\, November 10th\n\nThursday\, November 17th\n\nThursday\, December 1st\n\nThursday December 8th\n\n \n\nSpace is limited and RSVP's are required  \n\nReservation Deadline:  October 26th\n\n \n\nDON'T MISS THIS CUSTOMER SERVICE OPPORTUNITY!
X-ALT-DESC;FMTTYPE=text/html:<table align="left" border="0" cellpadding="0" cellspacing="0" style="width:100.0%\;background:white\;margin-left:.1in\;margin-right:.1in\;" width="100%">\n	<tbody>\n		<tr>\n			<td style="width:100.0%\;padding:6.0pt 18.75pt 6.75pt 18.75pt\;vertical-align:top\;"><br />\n			<span style="font-family:century gothic\,sans-serif\;"><span style="font-size:16pt\;">A NEW OPPORTUNITY FOR BUSINESSES &hellip\; </span></span><br />\n			&nbsp\;<br />\n			&nbsp\;<br />\n			<span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14pt\;">For years\, the Chamber has received feedback consistently indicating a need from our Members and businesses for a comprehensive\,&nbsp\;well-developed&nbsp\;customer&nbsp\;service&nbsp\;program.<br />\n			<br />\n			INTRODUCING:</span></span><br />\n			<br />\n			<br />\n			<strong><u><span style="font-family:century gothic\,sans-serif\;"><span style="font-size:16pt\;">GROWING YOUR BUSINE$$ THROUGH<br />\n			EXCELLENT CUSTOMER&nbsp\;SERVICE</span></span></u></strong><br />\n			<br />\n			<span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14pt\;"><strong><em>Your employees can be your greatest resource ... OR ...<br />\n			your greatest liability.</em></strong></span></span>\n\n			<ul>\n				<li><span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14pt\;">Are you maximizing your&nbsp\;customer&nbsp\;care employees?&nbsp\;</span></span><br />\n				&nbsp\;</li>\n				<li><span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14pt\;">What are your expectations of your frontline staff? &nbsp\;<br />\n				&nbsp\;&nbsp\;&nbsp\;</span></span></li>\n				<li><span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14pt\;">Do you depend on them to build strong relationships\, create loyal&nbsp\;customers\, upsell and cross sell? &nbsp\; &nbsp\;<br />\n				&nbsp\; &nbsp\; &nbsp\; &nbsp\; &nbsp\; &nbsp\; &nbsp\;</span></span></li>\n				<li><span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14pt\;">They can be the key to the success of your business\, but&nbsp\;are you preparing them to do these critical tasks? &nbsp\; &nbsp\;</span></span></li>\n			</ul>\n			<span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14pt\;">The UPS Store of Corning and Horseheads has partnered with The Corning Area Chamber of Commerce to provide an opportunity for a unique and <strong><u>proven</u></strong> five-week&nbsp\;customer service&nbsp\;training course for our Members\, taught by a certified national trainer from a national training company.<br />\n			<br />\n			Sandler Training charges $1\,000/person for this extensive program\, but because of this UPS partnership\, we are pleased to be able to share this program and announce <strong><u>a special reduced rate of $249/person for the five sessions of training.</u></strong></span></span>\n\n			<div style="clear:both\;">&nbsp\;</div>\n			</td>\n		</tr>\n	</tbody>\n</table>\n&nbsp\;<br />\n<strong><span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14.0pt\;">Classes will be held from 8:00 am &ndash\; 9:45 am on the following dates:</span></span></strong><br />\n<strong><span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14.0pt\;">Thursday\, November 3<sup>rd</sup></span></span></strong><br />\n<strong><span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14.0pt\;">Thursday\, November 10<sup>th</sup></span></span></strong><br />\n<strong><span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14.0pt\;">Thursday\, November 17<sup>th</sup></span></span></strong><br />\n<strong><span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14.0pt\;">Thursday\, December 1<sup>st</sup></span></span></strong><br />\n<strong><span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14.0pt\;">Thursday December 8<sup>th</sup></span></span></strong><br />\n&nbsp\;<br />\n<strong><span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14.0pt\;">Space is limited and RSVP&rsquo\;s are required &hellip\;</span></span></strong><br />\n<strong><span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14.0pt\;">Reservation Deadline:&nbsp\; October 26<sup>th</sup></span></span></strong><br />\n&nbsp\;<br />\n<strong><span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14.0pt\;">DON&rsquo\;T MISS THIS CUSTOMER SERVICE OPPORTUNITY!</span></span></strong><br />\n&nbsp\;
LOCATION:
UID:e.869.2757
SEQUENCE:3
DTSTAMP:20260506T070033Z
URL:https://www.corningny.com/events/details/growing-your-busine-through-excellent-customer-service-part-5-2757
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