• Program Director - Inpatient (Hornell, NY)

    Posted: 09/08/2021


    The Program Director is responsible for the overall management and administrative oversight of the inpatient program. S/he assists in the planning, developing, administering and evaluating of specific program responsibilities in accordance with the CASA-TRINITY’s mission statement and within the general policies as may be handed down by administrative bodies. Ensures program provides services with maximum benefits to clients and community in a manner compliant with contract requirements and licensure standards and ensures appropriate training and development of staff.

    Essential Job Functions

    • Comprehensive project management, including planning, development, coordination, monitoring, reporting and evaluation of strategic program/initiatives implemented by executive, leadership and clinical team.
    • Regularly reviews program to ensure regulatory compliance, oversees data collection for program evaluation and assessment purposes, and ensures all resources are available to meet client needs.
    • Develops and sustains collaborative relationships with all pertinent governmental bodies and other nonprofit and for profit agencies.
    • Provides help in assessment, planning, implementation and evaluation of patients
    • Collaborates with the Medical Director regarding programming and policy adherence.
    • Monitors and adheres to the budget, and reviews budget monthly with CFO or delegate.
    • Represents the agency in treatment collaborative meetings and workgroups as approved by the CEO.
    • The oversight and management of client data and records in the Electronic Medical Records system to ensure regulatory compliance, complete and accurate reporting and optimum billing capacity.
    • Hires, evaluates, and terminates organization personnel and administers organization policies and procedures.
    • Creates and leads an interdisciplinary team that designed to increase and improve coordination and delivery of client care and conducts clinical performance evaluations annually, or more frequently if indicated.
    • Supports and assists assigned staff with MCO communication responsibilities as needed.
    • Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and, maintains compliance.
    • Ensuring program compliance with safety, training of staff and general program implementation and ensure facility is up to code and operationally maintained.
    • Ensures residents rights and grievance procedure documents are posted in the facility.
    • Reviews and approves all discharges against resident’s wishes, and complies with grievance procedures and the resident’s rights to appeal decisions.
    • Responsible for updating and reviewing the disaster plan annually with staff, including emergency supplies listed in the disaster plan are available in the facility.
    • Consistently reviews policies and procedures and stays abreast of current laws, regulations and policies in the field and sharing pertinent information with appropriate organizational personnel.
    • Responsible for the submission of OASAS client date reports (admission and discharge)
    • Responsible for the completion of county planning documents.
    • Maintains employee productivity by allocating resources and delegating tasks appropriate to employee skills and availability.

    Secondary Functions

    • Participates in professional supervision and education that supports continuous improvement of facility/operations improvement including weekly, monthly or quarterly meetings as appropriate.
    • Collaborate with outside agencies/councils/forums etc. or any other efforts to advance the provision of clinical and/or educational services to the community.
    • Leads staff meeting, in house and community trainings and workshops as needed or required.
    • Provides guidance and direction to staff to assist in their professional development.

    Knowledge, Skills and Abilities

    Thorough knowledge of:

    • The principles, practices and techniques of psychotherapy casework and/or substance abuse treatment.
    • Social aspects, attitudes, characteristics and behaviors of mental illness and emotional disturbances and/or substance abuse.

    Working knowledge of:

    • The principles and practices of planning, organizing and supervising community mental health and/or substance abuse programs.
    • Current developments in the field of community mental health and/or substance abuse.
    • Community resources available to mental health and/or substance abuse programs.
    • Cultural, socio-economic and language factors that affect service delivery to ethnic population, as assigned.
    • Laws and regulations as they relate to the complete administration and operation of a substance abuse program.

    Some knowledge of:

    • Program budgeting and financial management.
    • Program development and evaluation techniques.
    • Current trends in Federal and State mental health and substance abuse programs.
    • Agency's policies and procedures as they relate to proper management and administration of programs and client services.

    Ability to:

    • Plan, organize, direct and evaluate the work of a multi-disciplinary professional staff providing mental health and/or substance abuse treatment, including case management services.
    • Direct and coordinate mental health and/or substance abuse clinical activities.
    • Prepare and present a variety of periodic and special reports of both a Professional and administrative nature.
    • Develop and monitor short and long-range budget plans that accurately reflect program needs.
    • Identify the need for and develop proposed changes in current program practices, policies and procedures.
    • Analyze, evaluate and develop specialized programs or grant or contract requests.
    • Provide professional consultation and program leadership techniques, methods and procedures of program area and administrative functions.
    • Communicate effectively in both oral and written forms; expressing complex and technical terminology and concepts in an understandable manner.
    • Establish and maintain effective work relationships with others.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

    Language Skills: Read, write and interpret documents such as curriculum guides, budgets, grant applications, etc.

    Mathematical Skills: Must add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; must apply ratio, percent, and probability and estimation concepts. Possess an understanding of, and the ability to interpret for others, statistical information.

    Cognitive Ability: Apply common sense understanding to conflict management; employ logical sequencing, trouble-shooting, problem solving and decision-making skills to correctly assess situations both socially and professionally.

    Physical Demands: While performing the duties of this job, the employee is regularly required to sit, to stand, to walk, to go up and down stairs, to operate foot and hand controls, to use a telephone, computer keyboard and to write. Occasionally the employee must lift and/or move up to twenty (20) or more pounds. This position requires accurate perceiving of sound, near and far vision, depth perception, handling and working with educational materials and objects, and providing oral information.

    The Director must be able to prioritize situations and manage time, and may find that they are needed at irregular hours causing fatigue and stress. S/he may experience stress and stress related symptoms due to interacting with clients in crisis. S/he be exposed to illness and unsanitary conditions so must take care to protect their own health. They may also have to manage physically threatening clients and be prepared to be responsible for their own safety, and the safety of others.

    Work Environment

    The employee is expected to adhere to strict policies/regulations relative to being in a tobacco and alcohol free workplace. Work is performed in a normal office environment but also may include frequent travel via a car.


    Minimum of a Bachelor’s degree with a major in chemical dependency, psychology, social work, counseling, nursing,(with a clinical specialty in the human services) or other related field and at least 5 years of full time work experience in SUD, or related treatment field that includes supervision of others. Must be a Qualified Healthcare Professional. Must possess a valid driver’s license and personal transportation. This position is subject to a criminal background clearance.

    This job description is intended to provide a description of essential job functions that are used in order to assess employee performance. It is not an all inclusive statement of job responsibilities.

    Job Type: Full-time

    Pay: $52,000.00 - $58,000.00 per year


    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off


    • 8 hour shift
    • Monday to Friday
    • On call


    • Bachelor's (Required)


    • Supervising Experience: 2 years (Required)


    • Driver's License (Preferred)
    • CASAC or other QHP (Required)

    Work Location:

    • One location

    Benefit Conditions:

    • Waiting period may apply

    COVID-19 Precaution(s):

    • Remote interview process
    • Personal protective equipment provided or required
    • Temperature screenings
    • Social distancing guidelines in place
    • Virtual meetings
    • Sanitizing, disinfecting, or cleaning procedures in place

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